Privacy Policy

1. Our Approach to Privacy

We get it—privacy policies are not the most exciting read. But don't worry, we've kept it as simple and clear as possible, so you can understand exactly how we handle your personal information. Grab your favorite drink, relax, and let's walk through how LocalCharm collects, uses, and protects your data.

This Privacy Policy applies to LocalCharm, operated by us ("we", "our", "LocalCharm"). By using LocalCharm through our app or website, you agree to the terms outlined in this policy. If you have any questions or concerns, feel free to reach out to us at support@localcharms.net.

1.1 LocalCharm is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, store, use, and share your data when you use our app or website.

1.2 Whether you're making new connections, enjoying conversations, or exploring the app, LocalCharm works to provide a fun, safe, and private experience. If you're under 18, please check with a parent or guardian before using our services to make sure you're comfortable with how we handle your data.

1.3 As the data controller, we are responsible for ensuring your personal information is used in a safe and secure manner.

2. What Information Do We Collect?

We collect the following types of information to improve your experience on LocalCharm:

• Personal Information: This includes your name, email address, phone number, age, gender, profile picture, and any other details you choose to provide when creating or updating your account.
• User-Generated Content: This is the content you create, like your bio, photos, messages, and other information you share in your profile or with other users.
• Location Information: If you enable location-based features, we may collect your location to connect you with nearby users. This helps us provide more relevant matches.
• Usage Data: We collect information about how you interact with the app and website. This includes features you use, the time you spend on LocalCharm, and any errors you encounter. This helps us enhance the app.
• Device Information: We gather details about your device, like the type of device, operating system, browser, and device identifiers, to ensure the app runs smoothly.

3. How We Use Your Information

We use the data we collect for the following purposes:

• To Connect You with Others: Your personal details help us match you with users who share similar interests and preferences.
• To Improve the App: We use your usage data to make LocalCharm better, fixing bugs and adding new features to improve your experience.
• Communication: We may send you updates, news, and promotional offers. If you don't want these messages, you can opt-out at any time.
• For Legal and Safety Reasons: We may use your information to comply with the law, prevent fraud, and ensure a safe environment for all users.

4. Who Do We Share Your Information With?

We don't sell your data, but we may share it with trusted partners to provide the best experience:

• Service Providers: We work with third-party vendors who help us with things like hosting, payment processing, and customer support.
• Partners and Analytics: We may share some of your data with partners who assist us with app functionality, such as analytics services that help us improve LocalCharm.
• Business Transactions: If LocalCharm is involved in a merger, sale, or acquisition, your data may be transferred as part of the transaction.
• Legal Compliance: We may share your data with law enforcement or other authorities if required by law or to protect the rights of our users and services.

5. Marketing and Advertising

With your consent, we may use your personal information to send personalized marketing messages or display ads within the app. You can opt-out of receiving marketing messages at any time.

• Tailored Marketing: We aim to deliver relevant content, promotions, and advertisements based on your preferences. You can always choose to stop receiving such messages by adjusting your settings.

6. How We Keep Your Information Safe

Your privacy and security are important to us. We use encryption and other security measures to protect your personal information from unauthorized access. However, as with any online service, no method of transmission or storage is completely secure, so we encourage you to use the app responsibly.

7. Your Rights and Choices

You have control over your personal information. Here are the rights you have:

• Access Your Data: You can always view and update your profile and personal information directly through the app or website.
• Delete Your Account: If you no longer wish to use LocalCharm, you can delete your account. We will remove your personal information, though some data may be retained for legal reasons.
• Withdraw Consent: You can withdraw your consent for data processing at any time. This may impact your ability to use certain features, but it gives you full control over your information.
• Correct Your Data: If your data is incorrect or incomplete, you can request corrections.